Frequently Asked Questions

What's the quickest way to order? Call us to ask any questions you may have. Because we schedule on a first-come, first-served basis, we are unable to actually confirm your appointment until we receive your order. We will contact you to schedule your tour that day.

What is your turnaround time? Your tour will be ready for posting within 24 hours of the tour.

Trouble Linking Tour? Simply give us a call or Email and we will walk you through it.

What needs to be done before you arrive? We email a list prior to the tour so you will know our routine and what to expect. Most people will do whatever it takes...they just don't know where to start.

When and how do I get my stills? We'll email them to you resized and rady to go.

How long is the tour online? One year, unless you specify less. Tours can be renewed on a yearly basis.

Can we include a different-season photo to the tour? Sure.

Can you smudge items like signed memorabilia on the tour? Sure.

What's your cancellation policy?
Call the day before, should you need to cancel or reschedule to avoid charges.

Do you offer marketing tools?
Flyers -
CDs -

How can I help make the process go swiftly?
Give us a call if you've got any questions and to talk about the timing. Order when you are ready, and we will contact you to schedule your tour that day. In a perfect world you'll schedule the tour to coincide with listing. We'll have the photos to you the day of the tour to use on MLS, and the tour link first thing in the morning. We will work with you to make this a seamless process.